Privacy Policy

Malawian-UK Nurses Association (MUNA) is responsible for the personal information collected through this website.

• Email: info@muna.org.uk
• Telephone: +44 7518 339669
• Website: 2026.muna.org.uk

Depending on how you use the website, we may collect:

• Your name, title and contact details, including email address and telephone number
• Your professional details, such as organisation, job title and profession
• Registration and booking information, including ticket category, dietary, accessibility and other requirements
• Billing information supplied at checkout
• Account and profile information if you create an account on the abstract portal
• Abstract submissions, co-author details and any files you upload
• Records of enquiries and correspondence with us
• Technical information such as IP address, browser type, device information and website usage
• Transaction details relating to registrations and payments

Where you apply for a student or member rate, we also collect the verification details you provide (for example, institution, course or membership details, and any evidence uploaded).

Payments are processed securely by Stripe. We do not receive or store complete payment-card numbers through this website. Stripe processes payment information according to its own privacy and security practices — see the Stripe Privacy Policy (opens in a new tab).

Personal information may be used to:

• Create and manage accounts
• Process registrations, bookings and payments
• Manage abstract submissions, peer review and conference programming
• Provide the services and access you have purchased
• Send confirmations and important service information
• Respond to enquiries and support requests
• Maintain the security and operation of the website
• Prevent fraud or misuse
• Meet accounting, tax, regulatory and legal obligations
• Send updates about the conference where you have consented or another lawful basis applies

Where UK data-protection law applies, personal information may be processed because:

• It is necessary to perform a contract with you, or to take steps you have requested before entering one
• We have a legal obligation
• It is necessary for our legitimate interests, where these do not override your rights
• You have provided consent, where consent is required

Where processing relies on consent, you may withdraw that consent at any time.

Information is shared only where necessary with trusted providers that support:

• Website hosting and technical infrastructure
• Payment processing
• Email delivery and communications
• Registration, booking and account administration
• Analytics, security and fraud prevention
• Professional, regulatory or legal obligations

We do not sell personal information.

Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards will be used as required by applicable data-protection law.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including contractual, accounting, tax, safeguarding, dispute-resolution and legal requirements.

We use reasonable technical and organisational measures to protect personal information. However, no online service can guarantee absolute security.

The website uses essential cookies and similar storage required for security, account access, payments and core functionality. Where optional analytics or marketing cookies are introduced, they will be controlled through a cookie-consent mechanism where required.

Depending on applicable law and the circumstances, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Receive certain information in a portable format
• Withdraw consent

To make a request, email info@muna.org.uk. You also have the right to complain to the Information Commissioner's Office — ico.org.uk/make-a-complaint (opens in a new tab).

This website and the registrations sold through it are aimed at nursing and healthcare professionals and are not intentionally directed to children. Where any activity does involve children, appropriate consent and safeguarding measures will be applied as required.

This policy may be updated periodically. The latest version and revision date will always be published on this page.

Privacy questions and rights requests should be sent to info@muna.org.uk.