Terms of Service

By placing an order or completing a paid registration, you agree to these Terms, our Privacy Policy and our Refund Policy.

This website is operated by Malawian-UK Nurses Association (MUNA), a professional association connecting nurses, healthcare leaders and change-makers across Malawi and the United Kingdom. It supports the Malawian-UK Nurses Association Conference 2026, held on Friday, 6 November 2026 at Best Western Reading Calcot Hotel, 98 Bath Road, Calcot, Reading, Berkshire, RG31 7QN, United Kingdom.

• Email: info@muna.org.uk
• Telephone: +44 7518 339669

You agree to:

• Provide accurate and current information
• Use the website only for lawful purposes
• Keep your account credentials secure
• Refrain from interfering with the website or attempting unauthorised access
• Refrain from submitting unlawful, harmful or infringing material

We may restrict access where misuse, fraud or unlawful activity is reasonably suspected.

You are responsible for the information submitted through your account and for maintaining the confidentiality of your login credentials. Please contact us promptly at info@muna.org.uk if you believe your account has been compromised.

An order or registration is not confirmed until:

• The required information has been supplied
• Payment has been authorised successfully
• A confirmation has been displayed or sent to you

We may reject or cancel an order affected by an obvious pricing error, suspected fraud, illegality, technical failure or unavailable capacity. If payment has already been taken and the order cannot be fulfilled, the appropriate refund will be issued.

Prices are shown in pounds sterling before payment. Conference registration rates are Student £50, MUNA Member £60 and Standard £70.

Student and MUNA member rates are subject to verification. Where a discounted rate cannot be verified, we will send a secure link to pay the balance up to the Standard rate, as acknowledged at checkout.

Payments are processed by Stripe. You must provide accurate billing and payment information and be authorised to use the payment method selected.

Confirmations and related information are delivered electronically to the email address supplied at checkout. Access to the conference is provided according to the date, location and instructions shown in the relevant listing or confirmation.

• Checking the accuracy of your order and contact details
• Meeting any published eligibility requirements for the rate you select
• Following reasonable event, venue and safeguarding instructions
• Arranging your own travel, accommodation, equipment or connectivity unless expressly included

Reasonable changes may occasionally be required because of circumstances outside our control. Where a material change affects your purchase, we will inform you and explain the options available.

Unless otherwise stated, website content, branding, graphics and materials belong to Malawian-UK Nurses Association or its licensors and may not be copied, redistributed or commercially exploited without permission. You retain the rights in abstracts and materials you submit, and grant us permission to use them for the purposes described when you submit them.

This website uses and links to third-party services, including Stripe for payments and mapping providers for venue directions. Those providers apply their own terms and privacy policies. We are not responsible for unrelated third-party websites.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to applicable law, we are not responsible for indirect or consequential losses, losses caused by events outside our reasonable control, or losses that were not reasonably foreseeable when the purchase was made. These Terms do not affect your statutory rights.

Cancellations and refunds are governed by our Refund Policy.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute, without affecting rights you may have under mandatory local consumer law.

These Terms may be updated periodically. The version applying to a purchase will normally be the version published at the time the purchase was made.

Questions and complaints should be sent to info@muna.org.uk.